(4.9 / 5)2332+ Ratings

Light In The Box Reviews

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Overall Rating

4.9
19 Reviews
  • 577%
  • 419%
  • 34%
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About Light In The Box

Light In The Box is a global online retailer that offers a wide selection of products across various categories, including fashion, home and garden, electronics, and beauty. They provide affordable products with competitive pricing and regularly offer discounts and promotions to customers. With over a decade of experience, Light In The Box aims to provide a convenient and hassle-free online shopping experience to customers worldwide. Their extensive product range includes clothing, accessories, home decor, gadgets, and more, making it a one-stop-shop for all customer needs.

Light In The Box Pros & Cons

Pros and Cons of LightInTheBox

Pros

  • Vast Product Selection: Offers a wide range of items including clothing, electronics, and home goods, catering to diverse consumer needs.
  • Competitive Pricing: Known for attractive prices, making it appealing for bargain hunters.
  • Global Shipping: Ships to over 200 countries, providing accessibility for international customers.
  • Regular Discounts: Frequently runs promotions and offers discounts, enhancing the value for shoppers.
  • User-Friendly Interface: The website and mobile app are easy to navigate, improving the shopping experience.
  • Customizable Products: Allows customers to personalize certain items, adding a unique touch to purchases.

Cons

  • Long Shipping Times: Customers often experience delayed delivery, with some reports of waiting up to two months.
  • Variable Product Quality: There are concerns regarding inconsistencies in product quality compared to online descriptions.
  • Challenging Return Process: The return process can be complicated, with slow customer service response times.
  • High Shipping Costs: Compared to competitors, shipping fees may be higher, impacting overall affordability.
  • Inconsistent Sizing: Especially in clothing, sizes may not align with standard measurements, leading to potential dissatisfaction.

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Light In The Box Customer Reviews (19)

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Khazimat Shervashidze
Khazimat Shervashidze
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Baby's Day Out

Their baby range is beyond cute. Got some baby essentials and they're totally up to par. Soft, comfy and easy to clean. Yay!

Jun 2, 2023
Amelie Copley
Amelie Copley
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Tick-Tock, It's Time to Shop

Watch lovers, this is for you. Nabbed a sleek timepiece that's a conversation starter. Classy, durable and didn't break the bank. Sweet deal!

Jun 2, 2023
Ruby Benson
Ruby Benson
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Awesome Product Range

This site offers a massive collection of products across so many different categories. From clothing to gadgets to home items, you're sure to find something you want from their huge selection. Their quantity options within each product range is impressive too.

Jun 1, 2023
Mike Köhler
Mike Köhler
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Sneakerhead's Paradise

Stumbled upon some kickin' sneaker deals that'll blow your socks off! Got a pair of kicks shipped straight to my door without any fuss. Worth every dime!

May 30, 2023
Amelia Fraser
Amelia Fraser
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Score on Sportswear

I'm telling ya, their sports gear is top-notch! Snagged some yoga pants and running shoes and they're holding up pretty well. Great for my morning jogs.

May 30, 2023
Long Turan
Long Turan
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Shine Bright Like a Diamond

Their jewelry section is fab! Scored a necklace that gets compliments left and right. Quality is on point and price was fair.

May 30, 2023
Eiður Þórlaugarson
Eiður Þórlaugarson
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Beauty Beyond Compare

Make-up enthusiasts, get in here! The beauty range is dope. Grabbed some lipsticks that are gorgeous and long-lasting. Can't fault it!

May 29, 2023
Kerstin Gottlieb
Kerstin Gottlieb
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A Kid's Wonderland

My little ones were over the moon with the toys! A wide selection that kept them entertained for days. Well made and safe to use. Worth every cent!

May 29, 2023
Wesly Ferdinandus
Wesly Ferdinandus
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Love The Apparel

Their apparel section is to die for! They've got everything from work outfits to casual wear. I recently bought a lovely sweater dress from them and the quality is fantastic for the price. I'll definitely shop their clothing section again soon.

May 28, 2023
Einar Bernódusson
Einar Bernódusson
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Cool Electronic Gadgets

Tech buffs would dig their electronic range. Got a smartwatch that's been working like a charm. Good prices and quick delivery.

May 27, 2023

Light In The Box Customer’s Q&A

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Light In The Box Features and Benefits

Here are some key features and benefits of LightInTheBox:

  • Diverse range of products: LightInTheBox is like a giant online store with all sorts of things you might want. This means you don't have to jump from one store to another looking for what you need. It's all there in one place. So, if you're searching for the newest styles or some fun electronics, LightInTheBox has got you covered. It's super handy because it saves you time and makes shopping easy.
  • Personalized selection of products: The e-commerce platform offers products from many categories. But, It goes beyond just providing a selection. LightInTheBox delivers personalized recommendations to clients also. The platform uses user behavior data. It gives potential customers a choice of products they might love to buy. For instance, LightInTheBox apparel allows users to buy a customized shirt or something for an occasion. This app is a great choice for changing your home decor or adding items.
  • Multiple payment options: Paying for purchases on LightInTheBox is super easy because they let you use lots of different ways to pay. You can use your credit card, debit card, or PayPal. They accept big names like Visa, Mastercard, American Express, and a bunch more.
  • International Shipping: LightInTheBox ships to over 200 countries, which can be convenient for international shoppers.

Light In The Box Pricing

LightInTheBox.com offers a wide range of products at competitive prices. The website is known for its affordable prices on various items, including men's clothing, dresses, tops, sweaters, and more. Additionally, they provide wholesale prices for bulk purchases, making it a popular choice for those looking to save money. However, some users have reported mixed experiences with the pricing and quality of the products, including issues with sizing and material quality.

Payment Method

Payment Methods at LightInTheBox

LightInTheBox offers a variety of payment methods to accommodate different customer preferences. The accepted payment options include:

  • Major Credit Cards: Visa, MasterCard, American Express, Discover, and Diners Club.
  • Digital Wallets: PayPal and Google Pay.
  • Alternative Payment Methods: Wire Transfer, Western Union, and regional options such as Klarna, Boleto, iDeal, and Sofort.

This broad range of payment options ensures a secure and convenient shopping experience for customers worldwide.

Light In The Box FAQs

FAQ

Light In The Box Return Policy?

LightInTheBox Return Policy Overview

LightInTheBox has a restrictive return policy. After receiving an order, customers have only seven days to initiate a return or exchange request. The eligibility for returns is contingent upon the following conditions:

  • The product must be unused and have price tags intact.
  • The item should not be on the non-returnable items list.

Customers are responsible for the return shipping costs, and after the returned items are received, it may take up to two weeks for LightInTheBox to process the return and issue a refund. Refunds are typically credited to the customer’s account, which can be used for future purchases or transferred back to the original payment method.

It is important to note that LightInTheBox may offer a partial refund or discount vouchers instead of a full cash refund in some cases. If this occurs, customers are encouraged to request a full refund or exchange.

FAQ

How To Open A Light In The Box Account?

To open an account on LightInTheBox, follow these steps:

  1. Visit the LightInTheBox website.
  2. Click on the "Sign In/Register" button usually located at the top right corner of the homepage.
  3. Click on the "Register" button.
  4. Enter your email address and create a password.
  5. Click on the "Create Your Account" button.

You can also register using your Facebook or Google account. Just click on the corresponding button and follow the prompts. Once the account is created, you can check the status of your orders, contact customer service, store your shipping and payment information to ease the checking out process, and write reviews about products. Remember, your password should be unique and secure. Happy shopping!

FAQ

Light In The Box Alternatives

Here are some of the top alternatives to LightInTheBox:

  1. DHGate
  2. Suning
  3. Tmall
  4. China Dangdang
  5. Sammy Dress
  6. GearBest
  7. Izzat Daouk & Sons
  8. Jd
  9. AliExpress limited
  10. Daling

These alternatives offer a variety of products and services similar to LightInTheBox. Each has its own unique features and benefits. It's recommended to explore each site to find the one that best suits your shopping needs. Happy shopping!

FAQ

About Lightinthebox.com Payment Method?

"Lightinthebox.com" accepts a variety of payment methods. Customers can pay by PayPal, which is a safer and easier way to pay. They also accept credit/debit cards including Visa, MasterCard, Visa Electron, American Express, JCB, Dinersclub, Discover, CarteBancaier (only in France), Bancontact (only in Belgium), Delta, Visa Dankort (only in Denmark), Elo (only in Brazil), and Hippercard (only in Brazil). For customers in Brazil and Mexico, domestic credit cards are accepted with installment payment options. For Brazil, interest-free options are available for 1, 2, 3 installments, and customers can slice the payment into 1 to 12 installments at their choice. For Mexico, customers can slice their payment into 1, 3, 6, 12 installments at their choice. Other payment methods include Klarna, Realtimebank-Ideal, Realtimebank-Sofort, cash payment for Boleto (only in Brazil), OXXO (only in Mexico), Yandexmoney (only in Russia), and Western Union Wire Transfers.

FAQ

About Lightinthebox.com Popular Products and Services?

"Lightinthebox.com" is a global online retail company that delivers products directly to consumers around the world. The website offers a wide range of products, from fashion clothes and shoes to electronics and cell phones, as well as car tech, home and garden products, health and beauty products, and more.

The popular categories on the site include Women's Clothing, Shoes & Bags, Home & Garden, Weddings & Events, Phones & Accessories, Lights & Lighting, Sports & Outdoors, and Toys & Hobbies.

In the Women's Clothing category, you can find items like dresses, swimwear, faux fur coats, and sexy underwear. The Men's Clothing section offers items like suits, leather jackets, blazers, and shirts.

The Shoes & Bags category includes a variety of shoes and bags for both men and women. In the Home & Garden section, you can find items like wall clocks, Christmas decorations, wall art, wall hangings, and artificial flowers.

The Weddings & Events category offers products like wedding dresses, evening dresses, prom dresses, and flower girl dresses. The Phones & Accessories section provides a variety of cell phones, tablets, and smartphones.

The Lights & Lighting category offers a variety of lighting fixtures, including chandeliers, pendant lights, ceiling lights, and wall lights. The Sports & Outdoors section includes items like ice skating dresses, skiing jackets, cycling jerseys, and hiking gear.

Finally, the Toys & Hobbies category offers a variety of toys and hobby-related items. It's worth noting that the availability of these products may vary, and it's always a good idea to check the website for the most up-to-date information.

FAQ

What is Light In The Box's return policy?

Customers can return most items within 7 days of delivery for a full refund or exchange.
FAQ

What payment methods does Light In The Box accept?

They accept major credit cards, PayPal, and other secure online payment methods.
FAQ

What are the shipping costs for Light In The Box?

Shipping costs vary depending on the destination and shipping method selected at checkout.
FAQ

How long does it take for Light In The Box to deliver products?

Delivery times vary depending on the destination and shipping method selected at checkout, but most orders are delivered within 4-7 business days.
FAQ

Lightinthebox.com Return Policy?

Lightinthebox.com has a detailed Return Policy. Items can be returned or refunded within the warranty, which varies depending on the product category. For instance, the warranty is 1 year for Faucets and Lights & Lighting Category (excluding certain items), and 30 days for the rest of the items. There's also a 7-day no reason return policy, where you can return an item for personal reasons within 7 days of receiving it, provided the product is still in brand new condition. However, the return shipping fees will be your responsibility. Women's swimwear and Cases & Covers have a 14-day return policy. All returned items must be in the original packing with tags, and in brand new condition: no perfume, unwashed, unworn, unused, and unaltered.

For items with no quality issue, Lightinthebox.com will not be responsible for the return shipping cost. All return requests must be authorized by their customer service team before shipping to their returned address. Certain items are non-returnable, including items outside the warranty time-frame, washed, worn, used, tag-removed, or misused items.

As for the Shipping Policy, Lightinthebox.com offers various shipping methods with different delivery times. These include Global Postal Service (No Tracking and Tracking), Global Expedited Postal, Priority Line, and Global Expedited Express. The delivery time ranges from 3 to 20 business days, depending on the shipping method you select. For any order over USD $60, it is recommended to use Global Expedited Postal and Global Expedited Express Shipping. Please note that the shipping time does not include the processing time. It usually takes 3-5 weeks for Lightinthebox.com to deliver items to most countries. For some countries, it may take up to 1-2 months for orders to be delivered.

FAQ

About Lightinthebox.com Prices and Cost?

"Lightinthebox.com" is an online retailer that offers a wide range of products, including clothing, electronics, home goods, and more. The prices on the site are quite competitive, making it an attractive option for budget-conscious shoppers. For instance, a Garden Plant Pot with a small rocking chair design is priced at USD $11.99, a pair of Linen Men's Linen Pants is available for USD $29.99, and a Satin Floral V Neck Maxi Dress can be purchased for USD $37.99. The site also offers customizable options for some products, such as clothing and wedding dresses. However, some customers have reported receiving low-quality or defective products, and there have been reports of long shipping times or delays in receiving orders. Additionally, the site frequently hosts flash sales and often offers a discount if purchases are made through its app. For example, there is a sale offering up to 13% off on cell phones and up to 8% off on MP3 & MP4 players. Please note that these prices and offers may vary and it's always a good idea to check the website for the most current prices and deals.

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